Privacy Policy

Private Policy for senteur-verte.com

Effective Date: August 09, 2024

At Senteur Verte Natural Products (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website, senteur-verte.com, or purchase our products. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data We Collect
1.1 Personal Data

We may collect the following types of personal data from you:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Payment card details, billing address, and transaction details.
  • Account Information: Username, password, and preferences if you create an account.
  • Purchase History: Records of products youā€™ve purchased, including the date and time of purchase.
  • Communication Data: Emails, messages, and other communication you have with us.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
1.2 Sensitive Data

We do not collect sensitive data (such as health information or political beliefs) unless specifically provided by you for a particular service and with your explicit consent.

2. How We Use Your Data

We may use your personal data for the following purposes:

  • Processing Orders: To fulfill and manage your orders, process payments, and deliver products.
  • Communication: To send you order confirmations, shipping notifications, and responses to inquiries.
  • Marketing: To send you promotional materials, special offers, and updates, with your consent.
  • Customer Service: To provide customer support and address issues or complaints.
  • Legal Compliance: To comply with legal obligations, including responding to legal requests from authorities.
3. Data Storage and Retention

We store your data securely on servers located in [Insert Location]. We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering products, and other essential services.
  • Legal Authorities: If required by law, we may disclose your personal data to government authorities, courts, or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owners.
5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls. However, please note that no method of transmission over the internet is completely secure.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data we have about you.
  • Right to Erasure: You may request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used format and to transfer it to another controller.
  • Right to Object: You may object to our processing of your personal data, particularly for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.
7. How to Exercise Your Rights

If you wish to exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month, in compliance with GDPR.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information on our use of cookies, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. Your continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Senteur Verte Natural Products
Blk 27, 2nd St, TaƱong, Malabon City
Email: [email protected]